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Configuration Management Database Fundamentals is a three-day instructor-led course designed for ServiceNow administrators, implementers, and architects who need to implement and manage a healthy CMDB.
The course mirrors the content of the CMDB Fundamentals on-demand course on ServiceNow University and brings it to life through instructor-led lectures, demonstrations, collaborative discussions, and hands-on lab exercises. Participants work in their own student instance alongside a dedicated Windows Server acting as a MID Server, giving them direct experience with Discovery and Service Mapping. Participants also work through simulator instances to complete objective-based tasks and earn CMDB micro-certifications in Configuration and Health.
Note: This course does not include a course guidebook. All content is available through the CMDB Fundamentals on-demand course. Lab exercise files and a copy of the instructor slide deck are provided.
Working knowledge of the ServiceNow platform and a basic understanding of the CMDB are recommended. Familiarity with architecting CMDB solutions for enterprise use cases is also beneficial.
This course is designed for customers, partners, and employees who implement and administer the ServiceNow CMDB. It is a strong fit for professionals in the following roles:
By the end of this course, learners will be able to:
After completing this course, learners can register for the CMDB micro-certifications in Configuration and Health through the simulator tasks completed during class. Exam registration is handled through the Pearson VUE platform and details are provided upon successful course completion.
Upon completing this course, learners are eligible to earn two CMDB micro-certifications: CMDB Configuration and CMDB Health. These are assessed through objective-based simulator tasks completed during the course. Exam registration and scheduling are handled through the Pearson VUE platform.
#1. What experience do I need before taking this course?
Learners should have completed Welcome to ServiceNow and ServiceNow Administration Fundamentals. Working knowledge of the ServiceNow platform and a basic understanding of the CMDB are recommended. The Certified System Administrator credential is preferred but not required.
#2. Is a course guidebook provided?
No. This course does not include a traditional course guidebook. All content is available through the CMDB Fundamentals on-demand course on ServiceNow University. Participants do receive lab exercise files and a copy of the instructor slide deck.
#3. Will I get hands-on practice during the course?
Yes. The course includes step-by-step lab exercises in a personal student instance, access to a Windows Server acting as a MID Server for Discovery and Service Mapping practice, and simulator instances to complete objective-based tasks.
#4. Does this course lead to a certification?
Yes. Participants have the opportunity to earn two CMDB micro-certifications, CMDB Configuration and CMDB Health, through the adaptive simulator tasks completed during the course. Registration is handled through the Pearson VUE platform.
At DataCipher, we provide a range of payment options for our Palo Alto courses. Here’s what you can choose from:
Palo Alto Networks Training Credits and Vouchers – We accept both training credits and training vouchers issued by Palo Alto Networks. To enroll in a course using your credits or vouchers, please click the Register button. You’ll have the opportunity to apply these credits during the final step of the registration process.
Purchase Order (PO) – If your organization prefers using a purchase order, begin the registration by clicking the Register button. At the conclusion of the registration form, choose the option “My company will pay for it, please send an invoice with the payment details.” Our training team will then provide an official quote and any necessary additional information that your accounts department might need to issue the PO.
Bank Transfer – DataCipher maintains bank accounts in both the US and Europe, accommodating all standard bank transfer methods such as IBAN/BIC, Swift, ACH, or wire transfer. To make a payment via bank transfer, simply use the Register button to sign up for your selected course.
Credit Card Payments – We accept payments from all major credit cards, including Mastercard, VISA, American Express, Discover & Diners, and Cartes Bancaires. Payments can be made directly through the registration link or by requesting an invoice that includes a web link for online payment. All transactions are secure, and DataCipher does not store any credit card information.
These methods are designed to make the registration process as smooth and flexible as possible for all participants.
Guaranteed to Run – DataCipher is committed to running this class unless unforeseen events such as an instructor’s accident or illness occur.
Guaranteed on Next Booking – The course will proceed once an additional student registers.
Scheduled Class – We have scheduled this course and rarely cancel due to low enrollment. We offer a “Cancel No More Than Once” guarantee, ensuring that if a class is canceled due to insufficient enrollment, the next session will run regardless of the number of attendees.
Sold Out – If the class is fully booked, please use our contact form to join the waiting list or to inquire about additional sessions. We’re here to accommodate your training needs and keep you informed of new opportunities.
At DataCipher, we offer our training courses in both traditional full-day and convenient half-day formats. Our half-day classes are specifically designed for IT professionals who cannot be away from their workplaces for consecutive full days. This flexible schedule allows participants to dedicate a few hours to learning and then return to their regular work responsibilities.
The curriculum for both the full-day and half-day formats is identical. The primary difference is that the half-day classes spread the coursework over a more extended period, providing a balanced approach to professional education. DataCipher has been successfully running these half-day training sessions for several years, receiving consistently positive feedback from our customers. They appreciate the flexibility and report that the extended timeframe facilitates a deeper understanding of the material, as it gives them more time to absorb and reflect on the information learned.
Configuration Management Database Fundamentals is a three-day instructor-led course designed for ServiceNow administrators, implementers, and architects who need to implement and manage a healthy CMDB.
The course mirrors the content of the CMDB Fundamentals on-demand course on ServiceNow University and brings it to life through instructor-led lectures, demonstrations, collaborative discussions, and hands-on lab exercises. Participants work in their own student instance alongside a dedicated Windows Server acting as a MID Server, giving them direct experience with Discovery and Service Mapping. Participants also work through simulator instances to complete objective-based tasks and earn CMDB micro-certifications in Configuration and Health.
Note: This course does not include a course guidebook. All content is available through the CMDB Fundamentals on-demand course. Lab exercise files and a copy of the instructor slide deck are provided.
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