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Hardware Asset Management Fundamentals is a three-day instructor-led course designed for professionals who implement and administer hardware assets on the ServiceNow platform.
The course introduces both the ServiceNow ITSM Asset Management and Hardware Asset Management applications, with a focus on building an effective HAM practice. Through a mix of lectures, group discussions, and hands-on labs, participants work in their own student instance to manage hardware assets and consumables across their full lifecycle. On the final day, learners access a simulation instance that remains available for two weeks, providing additional hands-on practice in an environment close to real-world conditions.
Note: Software Asset Management is not covered in this course. It is addressed in a separate three-day course.
This course is designed for customers, partners, and employees who implement and administer hardware asset features, functions, and data on the ServiceNow platform. It is a strong fit for professionals in the following roles:
By the end of this course, learners will be able to:
After completing this course, learners can work toward the Certified Implementation Specialist – Hardware Asset Management (CIS-HAM) certification. Detailed information on registering for the exam is provided at the end of the course.
This course prepares learners for the Certified Implementation Specialist – Hardware Asset Management (CIS-HAM) exam. Successful candidates will be awarded the ServiceNow Certified Implementation Specialist – HAM certificate.
#1. Does this course cover Software Asset Management?
No. Software Asset Management is not included in this course. It is covered in a separate three-day course on the ServiceNow platform.
#2. What experience do I need before taking this course?
Learners are recommended to have completed Welcome to ServiceNow and ServiceNow Administration Fundamentals, or have equivalent hands-on experience with the platform. Basic familiarity with ServiceNow navigation and IT asset management terminology is also recommended.
#3. Will I get hands-on practice during the course?
Yes. The course includes extensive hands-on labs in a personal student instance throughout all three days. On the final day, learners also receive access to a simulation instance designed to replicate real-world conditions, which remains available for two weeks after the course ends.
#4. Does this course lead to a certification?
Yes. This course supports preparation for the Certified Implementation Specialist – Hardware Asset Management (CIS-HAM) exam. Exam registration details are provided at the end of the course.
At DataCipher, we provide a range of payment options for our Palo Alto courses. Here’s what you can choose from:
Palo Alto Networks Training Credits and Vouchers – We accept both training credits and training vouchers issued by Palo Alto Networks. To enroll in a course using your credits or vouchers, please click the Register button. You’ll have the opportunity to apply these credits during the final step of the registration process.
Purchase Order (PO) – If your organization prefers using a purchase order, begin the registration by clicking the Register button. At the conclusion of the registration form, choose the option “My company will pay for it, please send an invoice with the payment details.” Our training team will then provide an official quote and any necessary additional information that your accounts department might need to issue the PO.
Bank Transfer – DataCipher maintains bank accounts in both the US and Europe, accommodating all standard bank transfer methods such as IBAN/BIC, Swift, ACH, or wire transfer. To make a payment via bank transfer, simply use the Register button to sign up for your selected course.
Credit Card Payments – We accept payments from all major credit cards, including Mastercard, VISA, American Express, Discover & Diners, and Cartes Bancaires. Payments can be made directly through the registration link or by requesting an invoice that includes a web link for online payment. All transactions are secure, and DataCipher does not store any credit card information.
These methods are designed to make the registration process as smooth and flexible as possible for all participants.
Guaranteed to Run – DataCipher is committed to running this class unless unforeseen events such as an instructor’s accident or illness occur.
Guaranteed on Next Booking – The course will proceed once an additional student registers.
Scheduled Class – We have scheduled this course and rarely cancel due to low enrollment. We offer a “Cancel No More Than Once” guarantee, ensuring that if a class is canceled due to insufficient enrollment, the next session will run regardless of the number of attendees.
Sold Out – If the class is fully booked, please use our contact form to join the waiting list or to inquire about additional sessions. We’re here to accommodate your training needs and keep you informed of new opportunities.
At DataCipher, we offer our training courses in both traditional full-day and convenient half-day formats. Our half-day classes are specifically designed for IT professionals who cannot be away from their workplaces for consecutive full days. This flexible schedule allows participants to dedicate a few hours to learning and then return to their regular work responsibilities.
The curriculum for both the full-day and half-day formats is identical. The primary difference is that the half-day classes spread the coursework over a more extended period, providing a balanced approach to professional education. DataCipher has been successfully running these half-day training sessions for several years, receiving consistently positive feedback from our customers. They appreciate the flexibility and report that the extended timeframe facilitates a deeper understanding of the material, as it gives them more time to absorb and reflect on the information learned.
Hardware Asset Management Fundamentals is a three-day instructor-led course designed for professionals who implement and administer hardware assets on the ServiceNow platform.
The course introduces both the ServiceNow ITSM Asset Management and Hardware Asset Management applications, with a focus on building an effective HAM practice. Through a mix of lectures, group discussions, and hands-on labs, participants work in their own student instance to manage hardware assets and consumables across their full lifecycle. On the final day, learners access a simulation instance that remains available for two weeks, providing additional hands-on practice in an environment close to real-world conditions.
Note: Software Asset Management is not covered in this course. It is addressed in a separate three-day course.
Testimonials
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