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Download Our Latest Course Catalog | Download Now
Apply advanced configuration techniques in ServiceNow Platform Analytics to build sophisticated indicators, visualizations, and dashboards that take process measurement to the next level.
Platform Analytics Advanced is a two-day instructor-led course designed for Platform Analytics Administrators and Power Users who are ready to go beyond the fundamentals.
Building directly on the Platform Analytics Fundamentals course, this course covers advanced techniques for measuring process performance and creating impactful visualizations. Through a mix of lectures and hands-on labs, participants work in their own dedicated training instance to configure bucket groups, scripted breakdowns, advanced data sources, Spotlight, metric-based indicators, index indicators, and advanced dashboard filtering.
Learners who have not been actively practicing the concepts from Platform Analytics Fundamentals should complete the free Platform Analytics Fundamentals Review on-demand course before attending this class.
Note: Advanced ServiceNow experience is not required, but some platform familiarity is expected.
This course is designed for Platform Analytics Administrators and Power Users who already administer and create content for the Platform Analytics Administration application.
Note: Learners focused primarily on analyzing indicator trends should consider the free Get Started with Platform Analytics KPI Details and Get Started with Platform Analytics KPI Signals courses first. Learners focused primarily on building dashboards and data visualizations should consider the free Get Started with Platform Analytics Workspace and Get Started with Data Visualizations in Next Experience Dashboards courses first.
By the end of this course, learners will be able to:
After completing this course, learners can apply their advanced Platform Analytics skills to build more sophisticated and impactful service improvement programs in their organization. This course also prepares learners to pursue the Platform Analytics Micro-Certification path on ServiceNow University.
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#1. Do I need to complete Platform Analytics Fundamentals before taking this course?
Yes. This course builds directly on the knowledge from Platform Analytics Fundamentals. Learners who have completed the Fundamentals course but have not been actively practicing those concepts should also complete the free Platform Analytics Fundamentals Review on-demand course before attending.
#2. Who is this course designed for?
This course is designed for Platform Analytics Administrators and Power Users who already administer and create content for the Platform Analytics Administration application and want to apply more advanced configuration techniques.
#3. Will I get hands-on practice during the course?
Yes. Extensive hands-on lab exercises are included in every module and participants work in their own dedicated training instance throughout both days of the course.
#4. Is this course suitable for beginners?
No. This is an advanced course that assumes prior completion of Platform Analytics Fundamentals or equivalent experience. Learners new to Platform Analytics should start with the free Platform Analytics Overview and then complete Platform Analytics Fundamentals before enrolling in this course.
At DataCipher, we provide a range of payment options for our Palo Alto courses. Here’s what you can choose from:
Palo Alto Networks Training Credits and Vouchers – We accept both training credits and training vouchers issued by Palo Alto Networks. To enroll in a course using your credits or vouchers, please click the Register button. You’ll have the opportunity to apply these credits during the final step of the registration process.
Purchase Order (PO) – If your organization prefers using a purchase order, begin the registration by clicking the Register button. At the conclusion of the registration form, choose the option “My company will pay for it, please send an invoice with the payment details.” Our training team will then provide an official quote and any necessary additional information that your accounts department might need to issue the PO.
Bank Transfer – DataCipher maintains bank accounts in both the US and Europe, accommodating all standard bank transfer methods such as IBAN/BIC, Swift, ACH, or wire transfer. To make a payment via bank transfer, simply use the Register button to sign up for your selected course.
Credit Card Payments – We accept payments from all major credit cards, including Mastercard, VISA, American Express, Discover & Diners, and Cartes Bancaires. Payments can be made directly through the registration link or by requesting an invoice that includes a web link for online payment. All transactions are secure, and DataCipher does not store any credit card information.
These methods are designed to make the registration process as smooth and flexible as possible for all participants.
Guaranteed to Run – DataCipher is committed to running this class unless unforeseen events such as an instructor’s accident or illness occur.
Guaranteed on Next Booking – The course will proceed once an additional student registers.
Scheduled Class – We have scheduled this course and rarely cancel due to low enrollment. We offer a “Cancel No More Than Once” guarantee, ensuring that if a class is canceled due to insufficient enrollment, the next session will run regardless of the number of attendees.
Sold Out – If the class is fully booked, please use our contact form to join the waiting list or to inquire about additional sessions. We’re here to accommodate your training needs and keep you informed of new opportunities.
At DataCipher, we offer our training courses in both traditional full-day and convenient half-day formats. Our half-day classes are specifically designed for IT professionals who cannot be away from their workplaces for consecutive full days. This flexible schedule allows participants to dedicate a few hours to learning and then return to their regular work responsibilities.
The curriculum for both the full-day and half-day formats is identical. The primary difference is that the half-day classes spread the coursework over a more extended period, providing a balanced approach to professional education. DataCipher has been successfully running these half-day training sessions for several years, receiving consistently positive feedback from our customers. They appreciate the flexibility and report that the extended timeframe facilitates a deeper understanding of the material, as it gives them more time to absorb and reflect on the information learned.
Platform Analytics Advanced is a two-day instructor-led course designed for Platform Analytics Administrators and Power Users who are ready to go beyond the fundamentals.
Building directly on the Platform Analytics Fundamentals course, this course covers advanced techniques for measuring process performance and creating impactful visualizations. Through a mix of lectures and hands-on labs, participants work in their own dedicated training instance to configure bucket groups, scripted breakdowns, advanced data sources, Spotlight, metric-based indicators, index indicators, and advanced dashboard filtering.
Testimonials
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