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Application Development Fundamentals

Learn how to design, build, test, and deploy custom applications on the ServiceNow platform through hands-on labs and real-world development scenarios.

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Overview

Overview

Application Development Fundamentals is a three-day instructor-led course designed for professionals who want to build custom applications on the ServiceNow platform.

The course combines structured training with hands-on lab work to guide participants through the full application development lifecycle. Learners build a loaner equipment application from the ground up, working through a practical checklist of design and development decisions – including table creation, form design, access control, automation, integration, and testing.

Prerequisites
  • Welcome to ServiceNow
  • Scripting in ServiceNow Fundamentals (live class or on-demand)
  • Hands-on experience working in ServiceNow, with the ability to navigate the platform proficiently
  • Experience writing both client-side and server-side JavaScript in ServiceNow is required
Scope
  • Duration: 3 days
  • Format: Instructor-led training (in-person and virtual)
  • Platform Support: ServiceNow platform including ServiceNow Studio, Flow Designer, Automated Test Framework, and the Application Repository
Target Audience

This course is designed for ServiceNow application developers who have hands-on experience working with the platform and are ready to build and deploy custom applications in ServiceNow.

Key Learning Outcomes

By the end of this course, learners will be able to:

  • Design an application table
  • Create and implement forms and views
  • Manage application business logic with scripts
  • Control access to the application and its records
  • Send notifications to stakeholders and collaborators
  • Automate applications using Flow Designer
  • Integrate with ServiceNow and public web services
  • Provide access to applications using the Service Catalog
  • Test the application manually and automatically using the Automated Test Framework
  • Install and uninstall applications using the Application Repository
What’s Next

After completing this course, learners can continue their application development journey by pursuing the Certified Application Developer (CAD) certification. ServiceNow recommends at least two to three months of hands-on experience with ServiceNow before attempting the exam. Learners can also explore the Low/Pro-Code Application Developer learning path for a structured progression toward certification.

Certification

This course prepares learners for the ServiceNow Certified Application Developer exam. ServiceNow recommends completing at least two to three months of hands-on application development experience after this course before attempting the exam. Successful candidates will be awarded the ServiceNow Certified Application Developer certificate.

FAQs

#1. What experience do I need before taking this course? 

Learners should have completed Welcome to ServiceNow and Scripting in ServiceNow Fundamentals, and have hands-on experience navigating and working within the ServiceNow platform. Experience writing both client-side and server-side JavaScript in ServiceNow is required.

#2. Will I build a real application during the course? 

Yes. Participants build a loaner equipment application from scratch throughout the course, working through design decisions, form creation, access control, automation, integration, and testing in a hands-on environment.

#3. What tools and frameworks are covered in this course? 

The course covers ServiceNow Studio, Flow Designer, the Automated Test Framework, the Application Repository, and source control integration, among other platform development tools.

#4. Does this course lead to a certification? 

This course supports preparation for the ServiceNow Certified Application Developer exam. ServiceNow recommends gaining at least two to three months of additional hands-on experience after completing the course before attempting the exam.

Objectives

This course teaches learners how to design, build, test, and publish custom applications on the ServiceNow platform using ServiceNow application development tools and best practices.

Learners will explore how to:

  • Define application development and evaluate whether an application is a good technical fit for the ServiceNow platform
  • Analyze application requirements and design database schema, interfaces, and user interaction models
  • Use ServiceNow Studio to create applications, modules, files, and application menus
  • Create and modify tables, forms, views, and application logic
  • Write, test, and debug client-side and server-side scripts
  • Control access to applications, menus, modules, records, fields, scripts, and web services
  • Automate processes using Flow Designer, scheduled scripts, application properties, and events
  • Import records and integrate applications with external data sources using web services
  • Test applications using the Automated Test Framework
  • Publish applications using update sets and the Application Repository
  • Link applications to a source control repository

Application Development Fundamentals is a three-day instructor-led course designed for professionals who want to build custom applications on the ServiceNow platform.

The course combines structured training with hands-on lab work to guide participants through the full application development lifecycle. Learners build a loaner equipment application from the ground up, working through a practical checklist of design and development decisions – including table creation, form design, access control, automation, integration, and testing.

Course Details

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Testimonials

What Our Clients Say

Instructor is good knowledgeable in his domain, which was seen in his entire session which we went through, we have asked the query multiple time but he did not hesitate to answer as well as fruitfully answer it well.Content part was also fine.
Manish KumarNTT
The complete session was brainstorming & well planned. Learned a lot; hope to imply the wonderful training insights to working. The course was diverse yet meaningful in every aspect. Would like to enroll myself in advance training as well, if slots are available.
Jyoti KhatiAccenture
Instructor was very good, has very good knowledge in his area, he covered all the learning point and answered all the questions asked by me and team.
Mohit GuptaNTT
Thank you very much for the training sessions this week. Really informative, and please keep the good work. You’ve been one of the best trainer so far, I’m dead serious.
Selven MookenCeredian
Instructor at Dataciphers was a fantastic teacher. He covered all the topics and explained them very well. All questions I had, he had an answer for and not only a verbal answer but he showed me how to do certain things when the question required a visual answer. I highly recommend taking this class with him as the instructor. If I take a nother class with Datacipher really hoping to get him as the instructor.
Becker & PoliakoffFelipe Gonzalez
The instructor, solve the questions, and has a pretty good knowledge related this course
Fernando HenryNTT
Your training session was very informative, and I appreciate the effort you’ve put into this one week training sessions. You did a good job of explaining complex concepts in a way that was easy to understand mainly for SSL certificates. Thank you as well for keeping the lab online.
Selven MookenCeredian
Thanks a lot for such a informative sessions on Palo alto. I really appreciate your teaching approach. You taught each and every chapter in detail and solved our queries. I would love to join your class again in future.
Atharva JamkarAccenture
The course was presented in an enthusiastic way, as your sprit was always high since morning to evening day 1 to day 5. You clarified the contents from very basic to high level, which gave me better understanding of topics. Great presentation style with lots of opportunities to ask questions and talk about real life examples which all made for a really enjoyable and informative course. This has more than met my expectations. Thank you for a great course. I took lots of things that I can quickly and easily apply, as I was new to the Palo alto, but now I can perform well.
Samreen AkhtarAccenture
Instructor personally repeated multiple concepts to get the clear idea about the workflow
Shreya JattiPAN - EPT
The instructor explained all the concepts in depth. Very engage throught all 4 days of the session. He was more than happy to provide any answers to our doubts even if it is outside the course/scope of this training.
Asha ChaudharyDepartment of The Premier and Cabinet South Australia

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