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Collaboration Security Administrator for the AI Era

Get practical experience managing Proofpoint Collaboration Security and handling the everyday tasks that keep business email secure.

This four-day course combines instructor-led lessons with practical labs. You’ll work through mail flow, filtering, threat investigation, and platform administration. The course also supports preparation for the Certified Collaboration Security Administrator for the AI Era exam.

Overview

Overview

This course helps you build advanced administrative skills across Proofpoint Collaboration Security. You’ll learn how to configure mail routes, manage filtering policies, investigate delivery issues, and handle quarantined messages.

The course covers Email Protection, Targeted Attack Protection, Cloud Threat Response, Satori Abuse Mailbox Agent, and Closed-Loop Email Analysis & Response. Instructor-led lessons and practical labs help you understand how these products work together to protect your organisation from sophisticated email threats.

You’ll also explore email authentication, encryption, user management, alerts, and reporting. These topics support the day-to-day work of maintaining and managing Proofpoint environments.

Scope
  • Duration: 4 days
  • Format: Virtual instructor-led training or on-site training at a customer’s facilities, with practical labs
  • Platform Support: Proofpoint Collaboration Security, including Email Protection, Targeted Attack Protection, Cloud Threat Response, Satori Abuse Mailbox Agent, and Closed-Loop Email Analysis & Response
Prerequisites

NA

Target Audience
  • Messaging professionals
  • Administrators responsible for Proofpoint platforms
  • Security analysts
Exam Blueprint
  • Mail Filtering: Email Firewall: 15%
  • Mail Filtering: Other Modules: 14%
  • Mail Flow: 13%
  • Platform Administration: 16%
  • Smart Search and Logs: 10%
  • TAP and Threat Response: 17%
  • User Management: 10%
  • Quarantine: 5%
Certification

This course is the recommended learning for the Certified Collaboration Security Administrator for the AI Era exam.

The exam validates your ability to administer and manage Proofpoint security solutions in real-world environments. It focuses on everyday operational skills across email protection, threat detection, mail flow, platform management, and response.

Passing the exam certifies your advanced administrative proficiency within the Proofpoint Collaboration Security Suite.

FAQs

1. Can I take this course online?

Yes, the course is available through virtual instructor-led training.

2. Is onsite training available?

Yes, the course can be delivered onsite at a customer’s facilities.

3. Does the course include hands-on learning?

Yes, practical labs accompany the instructor-led lessons to help you apply the administration skills covered in the course.

4. Which Proofpoint products does the course cover?

The course covers Email Protection, Targeted Attack Protection, Cloud Threat Response, Satori Abuse Mailbox Agent, and Closed-Loop Email Analysis & Response.

5. Does this course support certification preparation?

Yes, Proofpoint recommends this course as preparation for the Certified Collaboration Security Administrator for the AI Era exam. The exam is available through Certiverse.

Course Outline

Module 1: Proofpoint Products Overview

  • Identify Proofpoint Collaboration Security tools and products
  • Understand how each tool works
  • Explain how the tools integrate and interact

 

Module 2: Mail Flow

  • Understand mail routing
  • Understand how inbound and outbound mail routes are configured
  • Explain the purpose of mail relay

 

Module 3: Message Processing

  • Understand how the Protection Server processes mail
  • Explain how Proofpoint Dynamic Reputation informs filtering decisions
  • Understand SMTP communication and session processing
  • Identify the components of a rule
  • Understand how Policy Routes, delivery options, and Lists affect message handling
  • Explain how policies, rules, and dispositions work together
  • Understand disposition precedence and rule firing order
  • Configure SMTP Profiles for specific mail routing needs

 

Module 4: Quarantine

  • Create and delete quarantine folders
  • Configure quarantine folder settings
  • Search for and release quarantined messages
  • Understand quarantine precedence

 

Module 5: Investigation and Logging

  • Understand the Config Master and agent architecture
  • Explain how PPS clusters support message processing and logging
  • Use cloud-based and on-premises Smart Search to investigate mail flow
  • Interpret log entry formats
  • Use Log Viewer to troubleshoot mail flow issues
  • Search and filter audit logs

 

Module 6: Protection Server Monitoring and Reporting

  • Create alert profiles
  • Configure alert rules
  • View alerts
  • View reports

 

Module 7: Encryption

  • Understand the difference between message-level encryption and TLS
  • Identify the connection phases of the TLS handshake
  • Enable TLS
  • Enforce TLS for specific domains

 

Module 8: User Management and Recipient Verification

  • Understand the PPS User Hierarchy and User Repository
  • Create Import/Authorization profiles
  • Configure Recipient Verification
  • Work with Data Connectors, Verification Source Profiles, and Verification Rules
  • Add and manage administrator users across Collaboration Security systems

 

Module 9: Email Digests and the End User Web Application

  • Understand Email Digests and the differences between digest types
  • Enable and configure Email Digests
  • Enable and configure the Web-based Command Processor
  • Enable and configure the End User Web Application

 

Module 10: Email Firewall: More Rules and Functions

  • Recognise key built-in Email Firewall rules
  • Apply recommended practices for using these rules
  • Create and manage Dictionaries to address offensive or unwanted content
  • Configure Bounce Management to reduce backscatter mail
  • Configure SMTP Rate Control and Outbound Throttle settings

 

Module 11: Email Authentication

  • Understand the fundamentals of SPF, DKIM, and DMARC
  • Configure SPF, DKIM, and DMARC policies and rules
  • Use Smart Search to review email authentication results

 

Module 12: Spam Detection

  • Understand spam scoring and classification
  • Review recommended spam rule configurations
  • Use Threat Protection APIs to manage Safe List and Block List entries
  • Identify, report, and troubleshoot false positives and false negatives

 

Module 13: Virus Protection

  • Understand the purpose and operation of the Virus Protection Module
  • Create Virus Protection Policies
  • Create and edit Virus Protection Rules

 

Module 14: Email Warning Tags

  • Understand the purpose of Email Warning Tags
  • Understand tag precedence
  • Customise Email Warning Tags

 

Module 15: Targeted Attack Protection (TAP)

  • Understand the purpose of URL Rewrite
  • Enable and configure URL Rewrite
  • Understand the purpose of Message Defense
  • Enable and configure Message Defense
  • Use TAP Dashboard tools, including URL Decoder and Blocklists
  • Manage user privileges in the TAP Dashboard
  • Create and use TAP Dashboard API keys to extract data

 

Module 16: Threat Response

  • Understand the differences between Cloud Threat Response (CTR) and on-premises Threat Response (TRAP)
  • Review the Messages and Incidents dashboards
  • Configure mail servers and Quarantine Modes
  • Configure automation workflows in Threat Response
  • Understand the CLEAR process
  • Use APIs to manage incidents and messages

 

Note : A representative from Datacipher will contact you with further details
Payment Methods

At DataCipher, we offer a variety of payment options for our Fortinet courses. Here are the methods available:

Purchase Order (PO) – If your organization prefers using a purchase order, begin the registration process by clicking the Register button. At the conclusion of the registration form, choose the option “My company will pay for it, please send an invoice with the payment details.” Our training team will then provide an official quote and any necessary additional information that your accounts department might need to issue the PO.

Bank Transfer – DataCipher maintains bank accounts in both the US and Europe, accommodating all standard bank transfer methods such as IBAN/BIC, Swift, ACH, or wire transfer. To make a payment via bank transfer, simply use the Register button to sign up for your selected course.

Credit Card Payments – We accept payments from all major credit cards, including Mastercard, VISA, American Express, Discover & Diners, and Cartes Bancaires. Payments can be made directly through the registration link or by requesting an invoice that includes a web link for online payment. All transactions are secure, and DataCipher does not store any credit card information.

These options are designed to make the registration process as smooth and flexible as possible for all participants.

Status

Guaranteed to Run – DataCipher is committed to running this class unless unforeseen events such as an instructor’s accident or illness occur.

Guaranteed on Next Booking – The course will proceed once an additional student registers.

Scheduled Class – We have scheduled this course and rarely cancel due to low enrollment. We offer a “Cancel No More Than Once” guarantee, ensuring that if a class is canceled due to insufficient enrollment, the next session will run regardless of the number of attendees.

Sold Out – If the class is fully booked, please use our contact form to join the waiting list or to inquire about additional sessions. We’re here to accommodate your training needs and keep you informed of new opportunities.

Half and Full-Day Training

At DataCipher, we offer our training courses in both traditional full-day and convenient half-day formats. Our half-day classes are specifically designed for IT professionals who cannot be away from their workplaces for consecutive full days. This flexible schedule allows participants to dedicate a few hours to learning and then return to their regular work responsibilities.

The curriculum for both the full-day and half-day formats is identical. The primary difference is that the half-day classes spread the coursework over a more extended period, providing a balanced approach to professional education. DataCipher has been successfully running these half-day training sessions for several years, receiving consistently positive feedback from our customers. They appreciate the flexibility and report that the extended timeframe facilitates a deeper understanding of the material, as it gives them more time to absorb and reflect on the information learned.

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