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Download Our Latest Course Catalog | Download Now
The ServiceNow Agentic AI Executive Micro-Certification is for executive sponsors and senior professionals who want to validate their understanding of ServiceNow AI Agents and the requirements for implementing AI-powered automations on the Now Platform.
It is designed for leaders who need a working knowledge of how AI-driven automation functions within ServiceNow and how it supports broader organizational goals.
There are no formal prerequisites for this micro-certification.
Candidates are expected to have general familiarity with industry terminology, around six months of experience on ServiceNow deployment or maintenance projects, and some familiarity with scripting in ServiceNow.
The micro-certification focuses on ServiceNow AI Agents, agentic AI concepts, and the implementation requirements for AI-powered automations on the Now Platform, with an emphasis on executive-level understanding and decision-making context.
At Datacipher Education Services, our programs help professionals at all levels build a clear understanding of AI capabilities within ServiceNow and how they drive business outcomes.
Our training programs include:
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