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The ServiceNow Certified Implementation Specialist – Platform Analytics certification is for professionals who want to demonstrate their ability to configure and implement analytics solutions within the ServiceNow platform.
It covers how specialists build dashboards, manage performance indicators, configure data collection jobs, and deliver analytics that help organizations make better decisions. Candidates also learn how to implement custom reports and visualizations that surface meaningful insights from ServiceNow data.
This certification is well suited for professionals involved in ServiceNow analytics implementations who work with both out-of-the-box content and custom-built analytics objects.
There are no formal prerequisites for this certification.
Candidates are expected to have around six months of hands-on experience participating in ServiceNow Platform Analytics implementations. This includes deploying standard analytics content as well as building custom KPIs, dashboards, and data collection jobs.
Reviewing the CIS-PA Credential Path on ServiceNow University is recommended before preparing for the exam.
The certification focuses on four core analytics implementation domains:
Each module reflects the skills used by implementation specialists working with ServiceNow analytics in production environments.
The Platform Analytics certification validates a professional’s ability to implement and maintain a fully functional analytics solution within ServiceNow.
Candidates learn how to configure indicators and breakdowns that measure performance across different areas of the platform. The certification also covers how data collection jobs are set up to ensure analytics objects have accurate, up-to-date information to work with.
Building dashboards is another central focus. Candidates explore how to design and deliver visualizations that give stakeholders clear visibility into key performance metrics. The certification also introduces more advanced analytics capabilities that help organizations go beyond standard reporting and improve how data drives decision-making.
By completing this certification, professionals demonstrate the ability to implement analytics solutions that deliver real operational value within ServiceNow.
Preparing for a ServiceNow analytics certification is more effective with structured guidance from experienced instructors.
At Datacipher Education Services, our training programs help professionals build the implementation skills needed to configure and deliver ServiceNow analytics solutions confidently.
Our training programs include:
Flexible schedules and one-to-one online training delivery options available.
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