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The ServiceNow Platform Analytics Micro-Certification is for professionals who want to demonstrate their ability to contribute to the setup, configuration, and maintenance of the Performance Analytics application within ServiceNow.
It focuses on how candidates work with analytics tools, configure KPIs, and support data-driven decision-making across the platform.
This credential is part of multiple Credential Suites, including CSM Pro, HR Pro, ITSM Pro, Healthcare and Life Sciences Pro, and several Now Assist Pro Plus Suites.
There are no formal prerequisites for this micro-certification.
Candidates are expected to have around three months of experience on ServiceNow deployment or maintenance projects. Completing the required Platform Analytics training on ServiceNow University is necessary before accessing the exam.
The micro-certification focuses on Platform Analytics configuration, KPI Composer usage, and the fundamentals of Performance Analytics within ServiceNow, including how analytics tools support operational visibility and performance tracking.
At Datacipher Education Services, our instructor-led programs help professionals develop the analytics skills needed to configure and maintain Performance Analytics solutions within ServiceNow.
Our training programs include:
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