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The ServiceNow Playbooks Essentials Micro-Certification is for professionals who want to demonstrate foundational skills in creating processes using Playbooks and Process Automation Designer within ServiceNow.
It is designed for professionals who are getting started with process automation in ServiceNow and want to build a practical understanding of how Playbooks and the Process Automation Designer work together.
Candidates should complete ServiceNow Administration Fundamentals and Introduction to Playbooks and Process Automation Designer before enrolling in the exam.
Candidates are expected to have at least six months of experience on ServiceNow projects and familiarity with ServiceNow workspace interfaces such as Agent Workspace.
The micro-certification focuses on the foundational skills required to create and configure processes using Playbooks and Process Automation Designer within ServiceNow.
At Datacipher Education Services, our programs help professionals build the process automation skills needed to get started with Playbooks and PAD in ServiceNow.
Our training programs include:
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